Ad attribution for WhatsApp chats

The ad with the cheapest leads may not bring in the most sales.

Lacak records which ad each WhatsApp chat came from and shows you which campaigns, ad sets and creatives lead to sales. All through the WhatsApp Business you already use.

Official WhatsApp Business Platform Connects to Meta Ads & Google Ads
Campaign Home renovation, Q4
Ad set Jabodetabek, ages 30–45
Creative Before-and-after kitchen photo
Chats from adsToday
RA
Rina A. Hi, could you do a site survey on Saturday?
Customer testimonial video
BS
Budi S. OK, I’ll transfer the deposit now.
Sold
IDR 4,800,000
DW
Dewi W. How much is it per meter?
Google Ads, Search
sales signal →METAGOOGLE
ADSCHATSALE
Why Lacak

3 reasons your business needs Lacak

01 · Scale with precision

Judge your winning campaigns by sales, not CPL.

Campaign table in Lacak showing spend, leads, sales, revenue and ROAS

Cut ads that bring in chats but few payments, and move that budget to ads proven to attract buyers. Demo data.

02 · Send sales signals

Let Meta and Google learn from buyers, not just inquiries.

An IDR 665,000 sale recorded directly from a conversation in Lacak

Each sale you record is sent back as a signal, so the algorithms can find people like your buyers.

03 · One dashboard

See your ads through to sales on one screen.

Lacak dashboard summarizing ROAS, spend, revenue and sales

Owners and managers can see ad, chat and sales performance without piecing together reports from three teams. Demo data.

The problem

Your ad data stops at the lead.
Your sales happen on WhatsApp.

Meta Ads & Google Ads
ImpressionsClicksLeads
Lacak
WhatsApp
ChatNegotiationPayment

Lacak connects the two, from the ad click to the payment.

How it works

Follow a lead from click to sale.

Your team keeps replying in the WhatsApp Business they already use.

Step 1 of 5

A potential customer sees your ad.

They tap the WhatsApp chat button on your Meta or Google ad.

Step 2 of 5

The chat arrives with its ad source.

Lacak records the campaign, ad set and creative that brought in the chat.

Step 3 of 5

Your sales team replies as usual.

They use the same WhatsApp Business and phone number. No new app.

Step 4 of 5

Record the sale with a click.

Enter the transaction value. The revenue is immediately attributed to the original creative.

Step 5 of 5

Meta and Google learn from your buyers.

The purchase signal is sent back, helping your next ads reach similar audiences.

Example

Which ad wins? It depends on what you measure.

Four creatives with nearly equal budgets. Rank them by CPL, as you would in your ads dashboard, then by sales recorded in Lacak.

By CPL, the promotional carousel wins. But it generated just 2 sales.

Illustrative data showing how Lacak works, not client results.
CreativeLeadsCPLSalesRevenue
1Promotional carousel 210 IDR 9,500 2 IDR 9,600,000
2Educational Reels 160 IDR 12,000 5 IDR 24,000,000
3Customer testimonial video 120 IDR 18,000 4 IDR 19,200,000
4Before-and-after photo 95 IDR 21,000 9 IDR 43,200,000
One dashboard

The same data for every team.

Choose your role.

Marketing

Know which creatives bring in sales.

Allocate your budget based on sales, not CPL.

  • Sales by campaign, ad set and creative
  • Cost per sale
  • Revenue compared with ad spend
Sales
Owner & Manager
lacakbisnis.id
Lacak dashboard showing sales and revenue by campaign
lacakbisnis.id
Lacak Customers page showing a sale recorded from a chat
lacakbisnis.id
Lacak dashboard showing ROAS, KPIs and totals across all ad accounts

Lacak dashboard · demo data

Khairul U. Gunawan, founder of Lacak
Khairul U. GunawanFounder of Lacak · KUG Consulting
Built on years of running ad campaigns

“I believe ads should be judged by sales, not by lead numbers.”

After years of managing digital marketing for service businesses that find customers through WhatsApp, the same pattern kept coming up: ads run on Meta and Google, sales close on WhatsApp, and nothing connects the two. Lacak was built to bridge that gap.

Client portfolio

The Nature Conservancy Rumah.com PT Infinity Karya Teknologi MS Glow Real Kashmira Taman Sari Bintaro Mansion Hanania Tour & Travel UNICEF
Mozaik Travel Azkana Tour & Travel PT BBS Wiratama Sedaya Azim Tour & Travel Vahayya Tour & Travel PO Bus Pangalisang Rejeki Gemilang iflix First Media
Pricing

One price per business, including 1 WhatsApp number.

Every billing period includes the same features. Pay upfront to save. Try it free for 7 days, with no card required.

Monthly
IDR 149,000/ business / month

Includes 1 WhatsApp number

Extra numbersIDR 129,000 / number / month

Billed monthly, cancel at any time

Start your free 7-day trial No card required · first bill after your trial
What’s included
  • Connect 1 WhatsApp Business number
  • Full analytics dashboard
  • Multiple Meta Ads accounts
  • Unlimited users
  • Multiple Google Ads accounts
  • Chat history stored for 1 year
  • Attribution for every conversation
  • Unlimited additional tracking links
Pricing
Billing period/ business / monthExtra numbersTotal
Monthly IDR 149,000 IDR 129,000 / number / month

Billed monthly, cancel at any time

Billed IDR 149,000 per month

6 months IDR 139,000 IDR 119,000 / number / month

Paid upfront for 6 months

Pay IDR 834,000 upfront for 6 months

1 year IDR 129,000 IDR 99,000 / number / month

Paid upfront for 12 months

Pay IDR 1,548,000 upfront for 12 months

Have several businesses or branches? One Lacak account can hold multiple businesses, each with multiple WhatsApp numbers.

Enterprise For large businesses, corporations, multiple branches or custom requirements.

Contact our Enterprise team on WhatsApp →

All prices exclude tax. Lacak connects through the official WhatsApp Business Platform and reads ad data from your Meta Ads and Google Ads accounts.

FAQ

Frequently asked questions

Still have questions? Ask us on WhatsApp at 0811-185-765.

Do I need a different WhatsApp number?

No. Lacak connects to the WhatsApp Business you already use through the official WhatsApp Business Platform. You keep your number, your phone and the way your team replies.

Which businesses is Lacak best suited to?

Businesses that attract customers through Meta or Google ads and close sales in WhatsApp chats: clinics, property businesses, Umrah travel agencies, education providers, automotive businesses, wedding services and B2B companies.

How does Lacak know which ad a chat came from?

Each chat started through an ad’s messaging button carries identifiers for the campaign, ad set and creative. Lacak records them automatically when the first message arrives.

Who records the sale?

Your sales team, directly in the same conversation, using the Record sale button. There’s no separate form to fill in.

Why send sales data to Meta and Google?

Their ad algorithms learn from actual buyers, rather than people who only ask questions, so your next ad budget goes toward reaching similar potential buyers.

When is sales data sent to Meta and Google?

Recorded sales are sent automatically to Meta and Google every 6 hours. You don’t need to upload the data yourself.

Do prices include tax?

No. All prices exclude tax.

My team isn’t used to software tools. Will this be difficult?

Your staff don’t need to learn a new app: they keep replying in WhatsApp Business. The only change is a button to record each sale.

How is Lacak different from a CRM?

A CRM keeps track of customers. Lacak connects each customer to the ad they came from and sends the results back to Meta and Google. You can use both together.

How soon can we start using it?

Connect WhatsApp Business and your ad accounts, and the dashboard starts recording from the next chat. The Lacak team walks you through the connection process on WhatsApp.